The Ease and Convenience of Virtual Gateways to Accept Credit Card Payments

With any of our virtual gateway solutions from top technology partners like Clover and SwipeSimple, a business owner can turn any computer or web-enabled device into a secure credit card point-of-sale system. If a merchant is not ready to commit to a traditional POS device with the setup, and on-going software updates they require, they can accept credit and debit cards for their business at a low processing rate through a custom virtual terminal gateway. At Indeflex, we have a broad suite of payment gateways with multiple advantages for small to medium-sized businesses. Our gateway options are simple and quick to set up, and do not require on-going hardware maintenance or software updates. They also offer full PCI compliance and some great additional features such as storing cards on file for repeat use. Virtual terminals can be accessed from a traditional PC, smartphone, or tablet and work flawlessly on any device.

With our SwipeSimple solution, merchants can send invoices via email and collect payments online. The system also sends payment reminders and allows merchants to customize their invoices with their branding. It’s a great way to cut down on stuffing and mailing invoices and cashing checks!

With our Clover virtual terminal, merchants get the convenience and security of using their iPhone or Android app to process payments. The merchant can also send digital receipts via email or text, and the software allows them to collect and store their customer’s contact information to send them marketing messages later. Explore more payment processing options on our Solutions page now.

Flex Family Highlight | Meet Nick Siemer

Nick plays an important role for Indeflex as our Partner Relationship Lead out of our St. Augustine, FL office. Nick has 8-years of banking experience specializing in coaching and developing client-facing agents who work to help businesses reduce overhead by cutting costs on payment processing. Most recently, Nick was a Financial Relationship Consultant Team Leader at Regions Bank, where he was responsible for individual and team goals, and coaching a team of client-facing bankers to determine their needs and help them proactively meet their banking and financial goals.

Before Regions Bank, Nick led North Florida in merchant services account origination referrals for Wells Fargo in 2015. And prior, Nick worked with Ameris Bank, where he partnered with First Data reps to expand their merchant services business in Jacksonville, FL.

Nick was excited to join Indeflex because he has a passion for helping small businesses succeed and enjoys supporting our agents who are working directly with merchants nationwide as they build their business portfolios. Nick says, “I love the problem-solving aspect of my role as well as the daily interaction with our agents. I wanted to join the team for the opportunity to work with some of my best friends, but also for the opportunity to learn and grow with an organization that has so much growth potential.”

Fun Facts About Nick:

  • Nick is a huge race fan and usually tries to go to a few races every year.
  • He loves going to live sporting events.
  • Nick enjoys being out on the water and fishing, which is why he loves living in St. Augustine, FL!

Connect with Nick on LinkedIn and say hello!

Indeflex Expands into Bigger Office Space on the West Coast

We are growing! Rapidly! And to make room for new flex family team members, we just moved into a brand-new office space located in the Petaluma Marina Business Center, right alongside the beautiful Petaluma River. So now, in addition to our St. Augustine, FL location, we have a great office for our West Coast team as well! The new space offers room to add up to a dozen additional employees at this location and offers convenience for our nationwide sales team to come visit as it is easily accessed from Highway 101. It is also located right next door to the Sheraton hotel, which offers great accommodations and top-notch restaurants. This new office location has a wall of windows along the southern edge of the building that brings a lot of energy and natural light into the space so the team is very excited!

Check out the pics! More to come….

Meet the Team: Highlight Karina Mira and Tori Karkkanen

As our merchant account portfolio and processing volume grow, so is our team! One such important team member is Karina Mira, our front line Senior Sales Coordinator. Karina started with Indeflex even before we launched in September of 2019 and handles SRA’s for agents and trains all our sales partners on the important Autobahn system to help them run their business and submit deals efficiently. She also scrubs and submits applications, provides pricing, does statement analysis, and more! She is the lifeline our sales partners know and love. Karina has 3 beautiful kids with her husband Luis. Her children, Andre, Mateo, and Lily keep her very busy with soccer games, birthday parties, play dates, and school. Her kind and nurturing personality extends beyond family and is an integral part of her business philosophy. Karina said, “If you do business with us, you’re family too- and I take care of my family! I have a very caring, nurturing, and outgoing person and I always strive to be fair and honest.”

Karina says, “I love my job! I love to laugh, joke, and work hard for our sales partners who are always so lovely and appreciative of the support I provide.” Thank you, Karina, for all that you do!

The other team member we want you to get to know a little better is our new Technical Support Specialist, Tori Karkkanen. Tori supports our team with technical support and has expertise across all the product lines we sell (which there are several). Not only is Tori exceptionally tech-savvy, but he is also a patient, helpful resource for all our sales partners’ technology-related questions and concerns in the field. Tori has 15-years of tech support experience and previously worked for TSYS in customer service and agent support.

Tory had previously worked with Indeflex’s Managing Partner Paul Dobson at Central Payment, and TSYS from 2006 to 2019. After meeting with Paul and getting to know how Indeflex works, he was impressed and ready to sign onto the team. Tori says, “Paul’s energy, his focus, and the groundwork he had laid out for Indeflex was a huge reason I came over. All the support I’ve received from the entire Indeflex family has been awesome, something I was missing at TSYS.”

Personally, Tori and his wife Adriana have a beautiful four-year-old daughter named Katja who keeps them constantly busy.  In his free time, he enjoys playing pool at a local hangout and eating his wife’s delicious cooking!

We are so happy and lucky to have Tori on our team!  Welcome to the #flexfamily!

Flex Your Merchant Services Savings Power with Flat Cash

One of the fun things we get to do here at Indeflex is create unique ways to help our merchants save money on credit card processing to increase their profit margins. The Flat Cash program is one of these inventions and here’s how it works.

If the customer chooses to pay by credit card, they will be charged a small fee that offsets your credit card processing costs. We provide all the signage to explain how this works to customers, and to encourage them to pay with cash instead. This way, the customer always has the option to skip the fee by paying with cash or a debit card. In this way, business owners can eliminate 100% of fees. We also deploy cutting-edge technology that automatically identifies the different transaction types to keep you within the card brand’s guidelines. It’s that simple. And the benefits are HUGE.

Why use Flat Cash?

  • Flat rate pricing- with Flat Cash, business owners enjoy a low, dependable monthly rate.
  • Card brand notifications and signage for your customers are included to remain compliant.
  • We provide you with a premium cash discount enabled device that automatically separates debit and credit transactions.
  • You’ll increase revenue by processing fewer credit card transactions and will pay a lower fee for merchant services.

This is the easiest way to pass through a low credit card processing fee through to the customers who choose to pay with credit. Indeflex runs a fully compliant Flat Cash program with certified equipment and full card brand compliance. Be wary of other ‘cash discount’ programs, as Visa has put out a statement notifying the payments industry that many of these are not compliant with its guidelines! If you’re looking for a smart, easy way to reduce merchant services expenses, you’ve found it! Request more info now and get started.

Welcome to a New Merchant Services Experience for Entrepreneurs!

Indy-graphicAmid a sea of merchant services providers emerges Indeflex—a cohesive platform built for entrepreneurs. Indeflex was created from an understanding that today’s fintech has to be agile and offer solutions that support businesses across more than just credit card processing. Indeflex is meeting that demand with its unique entrepreneur-friendly platform built to deliver smart, flexible merchant services solutions as well as support for marketing, CRM, web design, accounting, banking, affiliate programs, referral programs, networking, and more.

Indeflex works with partners and merchants across a variety of back-end processors to deliver full-service, hands-on support to drive to success. The Indeflex platform offers everything from professional proposals, sales coaching, technology education, and business development to application processing and portfolio management. Let’s dig into the perks of working smarter, not harder, with Indeflex!

It's All About the Flex

We know that accepting credit card payments requires flexibility. That’s why we work with each business owner to evaluate your needs, the types of sales you make, and the card types you typically accept to create a custom plan. We do the legwork to weigh the options and choose from a variety of back-end processors to get you the lowest rates, best cutting-edge equipment and technology, and the most features.

And the FLEX perks continue with:

  • Multiple processing platforms deliver seamless back-end service from top providers including TSYS, First Data, and Elavon.
  • Smart technology solutions available for retail, restaurants, e-commerce, wireless use, business-to-business, medical/dental and more!
    • We even offer online virtual terminals, mobile systems or in-store point-of-sale (POS) solutions that work for any business.
  • Easy online application process makes switching simple. And we can often offer same-day activation and fast equipment installations with local service and support!
  • Flexible batch times mean you always get paid the next day, even if you batch out late.

Our motto is simple – Your success is our success! So, we don’t hold you hostage with long-term contracts. We earn your business every day. Get in touch for a custom quote today! Learn more about Indeflex on our News and Press page now.

*Free technology placement program may not be available in all areas.